Crypto and Web3

Keep partner conversations in the team's panel, not on one person's phone

Connect your BD team's accounts, partner groups and announcement channels to one panel, and always know who owns which conversation.

The real problem in crypto teams

In a Web3 project, business development happens almost entirely in messengers. An exchange listing, a market maker, a launchpad application, a co-marketing deal with another protocol: each one gets its own group. A few months in, nobody on the team can list all of them.

The volume of messages is not the hard part. Ownership is. A partner asks a question in a group, three people see it, and each assumes someone else answered. A BD lead talks from their own account, so when they are on a flight or leave the project, only they know where the deal stood. And announcements get pasted by hand into every channel and group, one at a time.

MyCRM brings this into one panel. Today it works with Telegram: personal numbers, groups, channels and bots. WhatsApp is in development and coming soon; Instagram follows after that.

How MyCRM handles it

All accounts in one inbox: connect the BD team's numbers and see private chats, partner groups and channels in a single list. Everyone keeps writing from their own account, and nothing changes for the other side. More on the shared inbox.
Every chat has an owner: assign a teammate to a conversation. The answer to "who is talking to this exchange?" is written on the chat itself.
Deal stage is visible: track partnerships on a board with your own stages, for example first contact, call, contract, integration, live.
Context does not live in one head: internal notes, labels and custom fields (partner type, chain, deal size) sit next to the chat. The other side never sees notes.
You decide who sees what: permissions are set per number: write or read-only, hide the customer's phone, restrict deletion, or show a member only the chats assigned to them. More on team permissions.
Announcements go out from one place: post to many channels and groups at once, now or on a schedule. A listing announcement reaches all your channels at the minute you set.
Follow-ups are not forgotten: set a reminder on a chat, so "ask about the contract draft on Thursday" lives in the panel instead of someone's memory.

What you need and where it is

Need	Where in the panel
Who handles this partner	Inbox → chat assignee
Which deal is at which stage	Board
Chats still waiting for a reply	Reports
Schedule an announcement to channels	Broadcasts
Give an intern read-only access	Team → number permissions
Who did what	Audit log

When someone leaves the team

For a crypto team, the most expensive loss is the contact list that walks out with a departing colleague. The way to limit it is to run partner conversations from numbers the project owns, and through the panel.

Connect the BD numbers to the panel. Teammates sign in with their own email; nobody receives the Telegram password or a login code.
If needed, hide customer phone numbers and restrict message deletion.
When someone leaves, switch off their panel access. The number, the chats, the notes and the stages stay with the team, and you reassign their conversations.
Check the audit log to see who did what.

Session keys are stored encrypted with AES-256-GCM, and panel logins can be protected with two-factor authentication. Message history is not kept on our servers; it is read live from Telegram. More on security.

Getting started

Sign up, connect one number and assign owners to your ten messiest partner groups. You will know within the first week whether the structure works for you. Start the trial, or read the Telegram details at telegram.mycrm.sh. Payment is in crypto, and the interface is available in English, Turkish and Russian.

FAQ

Can teammates connect their personal accounts? Yes, a personal number can be connected. But a personal account belongs to that person, and it leaves with them. What stays in the panel is the CRM record of the chat: assignee, stage, labels and notes. If you want the contacts to stay with the project, run partner conversations from project-owned numbers.

Do you store our conversations? No. Message history is not stored; it is read live from Telegram each time a chat is opened. The database holds the preview of the last message, statistics events and the CRM data you enter yourself.

Can you guarantee our accounts will not be restricted? No, and nobody can. Telegram makes that decision. Teams with many numbers can use the proxy pool and give each number its own proxy, but that is not a guarantee.

When will WhatsApp and Instagram be available? WhatsApp is in development and coming soon; Instagram comes after it. Telegram is the only live channel today.